Privacy Notice
How we handle website inquiries, communication preferences, and basic website information.
This notice explains how Spine Doctors Chicago collects and uses information through this website. It applies to website visits, calls, and contact requests submitted through online forms.
Information we collect
We may collect your name, phone number, email address, and the message you choose to send when you contact us. We also receive basic technical information such as browser type, device information, and pages visited to help us operate and improve the site.
What we ask you not to send
Please do not submit diagnosis details, treatment history, insurance numbers, Social Security numbers, or other sensitive health information through website forms. Website forms are intended only for general scheduling and intake requests.
How we use information
- Respond to appointment and contact requests
- Confirm or reschedule calls and visits
- Improve site performance, accessibility, and security
- Maintain records needed to manage website operations and business communications
Communications
When you submit a request, you agree that we may contact you by phone or email about that request. We do not use website forms for emergency communications, and you should call the office directly for urgent scheduling needs. If we later add text messaging, any recurring promotional messaging would require a separate, clear consent flow.
Sharing and service providers
We may use trusted vendors to help us run the website, manage communication workflows, and protect the site from spam or abuse. We do not sell personal information collected through this site.
Retention and security
We keep website inquiry information only as long as reasonably necessary for scheduling, follow-up, legal compliance, recordkeeping, and security. We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure.
Illinois residents
Illinois residents may contact us to request updates to clearly inaccurate contact details submitted through this website or to ask questions about our handling of website inquiry information.
Contact us
Questions about this notice can be directed to Spine Doctors Chicago in Berwyn, IL, by phone at (708) 998-1026, or by email at info@spinedoctorschicago.com.